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Emails

This documentation explains how to manage and customize WooCommerce email notifications.

Accessing Email Settings

On the left-hand side menu, navigate to WooCommerce and click on Settings.

Navigate to Settings

Select Emails on the WooCommerce settings page to get started.

Select Emails Setting

Configure Email Notifications

WooCommerce sends automatic emails for order statuses and customer actions:

Email types include:

  • For customers: New order, Cancelled order, Failed order, Order on-hold, Processing order, Completed order, Refunded order, Order details, Customer note, Reset password, New account, Wishlist - Product in stock, Gift Card, New receipt
  • For selected recipients (admin email): New order, Cancelled order, Failed order

Edit Email Notification Template

To make changes to a specific email notification template, click Manage on the email type you want to edit.

info

To change all email templates at once, use the Configure Email Sender Options section below.

Manage Email Template

In this section, you can replace the recipient name (specific to which admin runs the regional Globber website). You can also change the subject line, email heading and additional content.

Change Recipient Name Email

Scroll below this section to find a preview of your email (both desktop and mobile version)

Email Preview New Order Template

Hit save changes when you want to finalize your change.

Save Email Change

Configure Email Sender Options

Below the Email Notifications section, you will find Email Sender Options.

Email Sender Options

Configure sender information:

  • "From" name: Set as "Globber (COUNTRY)" or your store name
  • "From" address: Use your globber domain email

Email Sender Names

Visual Customization

Customize email appearance:

Customize Email Template

  • Logo: Upload Globber logo
  • Font: Choose font family (Helvetica recommended)
  • Colors: Set accent, background, and text colors that align with Globber's branding
  • Footer: Add custom footer message

Email Preview

Preview your email design in both desktop & mobile version, select the specific email notification type you want to preview.

Preview Email

Click Send a test email to send a test email to your desired email domain.

Send test email

Hit Save changes to publish your changes.

Save Changes